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The study focuses on the application of WhatsApp as a technological resource of vital importance for cognitive development through collaborative work, in the context of COVID-19. The experience has been developed with 2406 teachers of the UGEL of Utcubamba (Amazonas, Peru) and 30,842 schoolchildren of Regular Basic Education. The objective is to assess the usefulness of the WhatsApp application in the collaborative work of students in different contexts. The 2020 school year has been characterized by the role played by WhatsApp as a technological support, which was incorporated in a timely manner to take a relevant role in the monitoring and accompaniment of the educational process of schoolchildren. Collaborative work continues to be the fundamental characteristic of the formative process in any scenario, which has allowed interactivity associated with the synergy between the teacher and the students, as well as among them, as a response to autonomy. Remote learning and the teacher devoid of another resource made WhatsApp become the ideal resource for collaborative work on the axis of asynchrony, while highlighting the progressive development of autonomous learning.